Bangkok Airport Informational Guide to Bangkok Suvarnabhumi Airport (BKK) - Non Official

Bangkok Airport Services

free wi-fi

Free Wi-Fi is available at BKK Airport, just log in to "@AirportTrueFreeWiFi" network.

Lost & Found

To retrieve lost items, please contact the Baggage Tracking Service Counter at +66 0 2132 1880.

You can also find the Lost & Found office on the fourth floor in the Departure Hall.

Electric car service (buggy)

You can be received in BKK Airport with an electric car with two hostesses and be escorted to the Arrivals Hall by riding a buggy. 

To use this exclusive service, you just need to book it at A Plus Class 3 days in advance of your landing. 

Contact Center: +66 81 239 9482

You’ll need to provide your name, the date of travelling, flight information, the number of passengers that come along with you and buggies you need. 

LUGGAGE STORAGE

Need to store your luggage? Find it on the second floor and on the fourth floor as well.

Several conditions to use this service displayed below:

- A receipt will be made in order to assure the service

- You can leave your luggage from 24 hours to 3 months. If you leave it more than 6 months, it will become left luggage’s possession.

- Prices will be according the time you decide to keep your luggage in the storage. 

- Just for luggage in good condition. Valuable are prohibited. 

- To retrieve it you’ll need to show your identity card or passport.

For more information, please contact Left luggage services: 0-2134-7795-6

Information counter

Whatever information and help you may need, please go to any of the 10 Information counters you will find through the Terminal building:

- Fourth floor (Departure Hall): Gates 3, 5 and 6.

- Second floor (Arrival Hall): Gates 3, 4, 7 and 8.

You can also find them at the concourse building.

Opening hours: 24 hours. 

For more information, please contact: 02-132-1888.

Muslim prayer rooms

Need a moment to pray? Find Muslim Prayer Rooms at the third floor, inside the transit area on the third floor as well and at jet bridge E.

Medical services

Regarding medical facilities, you can find in BKK Airport the following ones:

- Preliminary hospital services: Find three medical centers in the first, second and third floor. Primary healthcare is provided. 

- Consulting services: Find consulting medical services and medical assistance in case of need. There is a shuttle available to Bangkok’s hospital too. In the second floor.

- The Hospital: Bangkok’s Hospital tertiary medical facilities can be found on the second floor. There is a shuttle available to Bangkok’s hospital too.

- Pharmacy: Find a pharmacy on both second, third and fourth floors. Opening hours: From 07:00 am to 23:00 pm. 

smoking area 

There are several airport areas where passengers can smoke. Locations: International Departures, Concourses C, D, E, F and G, on the 2nd Floor.

on-airport Hotels

At Bangkok Airport there are on-airport hotels:

Avagard Capsule Hotel

Located on the Basement level, it offers sound-proff sleep capsules equipped with Wi-Fi, temperature control, USB charging sockets and a luggage locker. Rate is THB 800 (7 hours) and THB 1,900 (15 hours).

Miracle Transit Hotel

Located on the Fourth level, on the international departures hall Concourse G, offers day rooms for 6 up to 12 hours use. It also has beauty salon, sauna, spa, free Wi-Fi and duty free stores.

Boxtel

Located on the Basement level, offers soundproofed rooms equipped with free Wi-Fi, work desk, alarm clock and key card access. Rate is BHT 1,250 (4 hours).

other Services

- ATM
- Baby care rooms
- Smoking areas
- Disabled services
- Toilets
- Showers
- Business facilities
- Hajj facilities
- Post services
- Luggage storage
- Mobile phone services
- Internet Café
- Spa & Massage
- Barber Salon
- Area Tour
- VIP area

Lounges

Bangkok Airways Blue Ribbon Lounge (Domestic): Concourse A. Open from 04:30 to 22:00. Services: Premium food, Snacks, Alcoholic drinks, Showers, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminal. Please note it is a non-smoking facility.

Entrance fee: €26 per traveller (2 hours).

Bangkok Airways Blue Ribbon Lounge (International): Concourse D, opposite Gate D7. Open from 04:30 to 22:00. Services: Premium food, Snacks, Alcoholic drinks, Showers, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminal. Please note it is a non-smoking facility.

Entrance fee: €26 per traveller (2 hours).

Miracle First and Business Class Lounge (A1): Third level, Concourse A. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Showers, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminal, Telephones. Please note it is a non-smoking facility.

Entrance fee: €31 per traveller (2 hours).

Miracle First and Business Class Lounge (A): Third level, Concourse A. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Showers, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminal, Telephones. Please note it is a non-smoking facility.

Entrance fee: €31 per traveller (2 hours).

Miracle First Class Lounge: Third level, Concourse C. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Showers, Wi-Fi, Flight monitors, Newspapers, Magazines, Internet terminal, Telephones. Please note it is a non-smoking facility.

Entrance fee: €31 per traveller (2 hours).

Miracle First Class Lounge: Third level, Concourse D. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Showers, Wi-Fi, Flight monitors, Newspapers, Magazines, Internet terminal, Telephones. Please note it is a non-smoking facility.

Entrance fee: €31 per traveller (2 hours).

Miracle Business Class Lounge: Third level, Concourse D. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Showers, Wi-Fi, Flight monitors, Newspapers, Magazines, Internet terminal, Telephones. Please note it is a non-smoking facility.

Entrance fee: €31 per traveller (2 hours).

Miracle Business Class Lounge: Third level, Concourse F. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Showers, Wi-Fi, Flight monitors, Newspapers, Magazines, Internet terminal, TV, Telephones. Please note it is a non-smoking facility.

Entrance fee: €31 per traveller (2 hours).

Miracle Business Class Lounge (Level 3): Third level, Concourse G. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Showers, Wi-Fi, Flight monitors, Newspapers, Magazines, Internet terminal, Printers, Copiers, TV, Telephones. Please note it is a non-smoking facility.

Entrance fee: €31 per traveller (2 hours).

Miracle Business Class Lounge (Level 3): Third level, Concourse G. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, Internet terminal, TV, Telephones. Please note it is a non-smoking facility.

Entrance fee: €31 per traveller (2 hours).

Miracle Business Class Lounge (Level 4): Fourth level, Concourse G. Open 24 hours. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, Internet terminal, Printers, Copiers, TV, Telephones. Please note it is a non-smoking facility. Showers are available upon payment.

Entrance fee: €31 per traveller (2 hours).

Purchase your pass to Bangkok Airport lounges

Other lounges

Concourse A

Bangkok Airways Boutique Lounge (Domestic)

Bangkok Airways Boutique Lounge (International)

Thai Airways Royal Silk Lounge

King Power Lounge

Concourse C

Thai Airways Royal Silk Lounge (Gate C1)

Thai Airways Royal Silk Lounge (Gate C2)

Concourse D

Turkish Airlines Lounge Bangkok

Thai Airways Royal Orchid Spa

China Airlines Dynasty Lounge

Qatar Airways Premium Lounge

Thai Airways Royal Silk Lounge

Thai Airways Royal First Class Lounge

Japan Airlines Sakura Lounge

Singapore Airlines SilverKris Business Class Lounge

Concourse E

Oman Air First and Business Class Lounge

Thai Airways Royal Silk Lounge

Thai Airways Royal Orchid Lounge

Concourse F

Air France / KLM Lounge

EVA Air Lounge

Concourse G

Cathay Pacific First and Business Class Lounge

The Emirates Lounge